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Privacy & Terms

Governing your use of Zadro Solutions, Zadro.AI, and Zadro Web.

Privacy Policy Data Collection How We Use Data Cookies Third Parties Terms of Service Acceptable Use Intellectual Property Liability Contact
Effective: January 1, 2026

Privacy Policy

Zadro Solutions, Inc. ("Zadro," "we," "us," or "our") operates zadrosolutions.com, zadro.ai, and zadroweb.com. This Privacy Policy explains how we collect, use, and protect information when you use our websites and services. By using any Zadro property, you agree to the practices described here.

Information We Collect

Information you provide directly

  • Name and email address when you contact us or register for a service
  • Company name, domain, and other details submitted through our tools
  • Payment information processed through our third-party payment providers — we do not store card numbers
  • Communications you send us via email or contact forms

Information collected automatically

  • IP address, browser type, and operating system
  • Pages visited, time on site, and referring URL
  • API usage data including request frequency and query types
  • Analytics data collected via Matomo, hosted on our own infrastructure — no data is shared with third-party analytics providers

Information from third parties

Zadro.AI generates company intelligence from publicly available web data associated with domains you submit. We do not collect personal information about individuals from these lookups — only business and company-level data.

How We Use Your Information

  • To provide, operate, and improve our services
  • To respond to inquiries and provide customer support
  • To process transactions and send related communications
  • To monitor and analyze usage patterns and performance
  • To detect and prevent fraud, abuse, or security incidents
  • To comply with legal obligations

We do not sell your personal information. We do not share your data with advertisers or data brokers.

Cookies & Tracking

We use cookies and similar technologies to maintain sessions, remember preferences, and collect analytics data. Our analytics are self-hosted via Matomo and do not transmit your data to third-party platforms such as Google Analytics.

Types of cookies we use

  • Essential: Required for the site to function — session tokens, theme preference, authentication state
  • Analytics: First-party only, self-hosted Matomo — no cross-site tracking

You may disable cookies in your browser settings. Disabling essential cookies may affect site functionality.

Third-Party Services

Our services integrate with or link to the following third-party providers, each governed by their own privacy policy:

  • Payment processing — Stripe
  • Cloud infrastructure — AWS, Google Cloud Platform, Microsoft Azure
  • AI model providers — Anthropic and/or OpenAI for LLM inference within Zadro.AI
  • Font delivery — Google Fonts

We do not control and are not responsible for the privacy practices of these third parties.

Data retention

We retain your data for as long as necessary to provide our services or as required by law. You may request deletion of your account data at any time by contacting us directly.

Your rights

Depending on your jurisdiction, you may have rights to access, correct, delete, or export your personal data. Contact us directly and we will respond within 30 days.


Effective: January 1, 2026

Terms of Service

These Terms of Service ("Terms") govern your access to and use of all Zadro Solutions, Inc. websites and services. By accessing any Zadro property you agree to be bound by these Terms. If you do not agree, do not use our services.

Eligibility

You must be at least 18 years old and have the legal authority to enter into these Terms on behalf of yourself or the organization you represent.

Account responsibility

If you create an account with any Zadro service, you are responsible for maintaining the confidentiality of your credentials and for all activity that occurs under your account. Notify us immediately of any unauthorized use.

Acceptable Use

You agree not to use Zadro services to:

  • Violate any applicable law or regulation
  • Infringe the intellectual property rights of any third party
  • Transmit malicious code, spam, or unauthorized automated requests
  • Reverse-engineer, scrape, or extract our proprietary models or data pipelines
  • Resell or redistribute our services without written authorization
  • Use Zadro.AI outputs to harm, defame, or misrepresent individuals or organizations
  • Exceed API rate limits or attempt to circumvent usage controls

We reserve the right to suspend or terminate access for any violation without prior notice.

Intellectual Property

All content, code, design, trademarks, and branding on Zadro properties are the property of Zadro Solutions, Inc. or its licensors and are protected by applicable intellectual property law.

Outputs generated by Zadro.AI using domains and context you provide are for your internal business use. We make no warranties regarding the accuracy, completeness, or fitness for any particular purpose of AI-generated outputs.

Nothing in these Terms transfers ownership of our underlying models, software, or intellectual property to you.

Disclaimer & Limitation of Liability

Services provided as-is

Zadro services are provided "as is" and "as available" without warranties of any kind, express or implied.

Limitation of liability

To the maximum extent permitted by law, Zadro Solutions, Inc. shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our services.

Our total liability for any claim arising under these Terms shall not exceed the amount you paid to Zadro in the 12 months preceding the claim.

Governing law

These Terms are governed by the laws of the State of Illinois, without regard to its conflict of law provisions. Disputes shall be resolved in the courts of DuPage County, Illinois.

Changes to these terms

We may update these Terms or our Privacy Policy at any time. Continued use of our services after changes are posted constitutes acceptance.

Contact

For privacy requests, legal inquiries, or questions about these terms:

Zadro Solutions, Inc.
Batavia, Illinois, USA
zadrosolutions.com/contact
Zadro Solutions.
© 2026 Zadro Solutions, Inc. Privacy & Terms