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Avaya VM Pro Nights Fallback Different Greeting

You might need to have a greeting for the “main” route and one for the “nights” mode. VM Pro doesn’t really operate as you might intuitively think with the help documentation. You would think that the Night Fallback Group would go directly into that auto-attendant, but it doesn’t. So how do you do it? First, [...]

Avaya IP Office SMTP and VM Pro

Here’s a quick how-to on getting your Avaya VM Pro to use your Exchange server over SMTP. It’s actually pretty simple, but the settings are in 3 different areas: 1. Go into Manager and add an email address for the user. I would choose the “alert” option as WAV files can get pretty big fast, [...]

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