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8004010F - Exchange Offline Address List

This error usually means that your “Default Global Address List” somehow got disconnected from your “Offline Address Lists” object in Exchange System Manager.

To Resolve:

Method 1
Use this method to resolve this problem when you view Properties in the Address lists setting in Exchange System Manager.

Exchange 2003
In Exchange System Manager, expand the Recipients container.
Click the Offline Address Lists container.
In the right pane, right-click the offline address list object, and then click Properties.
On the General tab, verify that a valid address list is populated under Address lists. If a valid address list is not populated under Address lists, you must add one.

Note The default address is the global address list.
Click OK.
Right-click the offline address list object again, and then click Set as New Default if the offline address list object is not set.
If you made any changes, right-click the offline address list object again, and then click Rebuild.

Exchange 2007
In the Exchange Management Console, expand Server Configuration, and then click Mailbox.
In the Database Management window, right-click Properties on the mailbox store.
Click the Client Settings tab, click Browse, and then click the appropriate offline address book.
Click OK two times.

Method 2
Use this method to resolve this problem when you view Properties in the Offline address list setting in Exchange System Manager.

Exchange 2003
In Exchange System Manager, click Properties for the mailbox store, and then verify that the offline address list is populated with a valid offline address list object in Offline address list on the General tab.

Note If the offline address list is not populated with a valid offline address list object, click Browse to select a valid offline address list object.
Send an e-mail message from Outlook 2003.

Note In Outlook 2003, you may have to log off and log on again for a valid test.

This was taken directly from MS Support:
http://support.microsoft.com/kb/905813

Enable Advance Security Tab Exchange 2003

To enable the Security tab, you must change the registry:

Important This section, method, or task contains steps that tell you how to modify the registry. However, serious problems might occur if you modify the registry incorrectly. Therefore, make sure that you follow these steps carefully. For added protection, back up the registry before you modify it. Then, you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click the following article number to view the article in the Microsoft Knowledge Base:
322756 (http://support.microsoft.com/kb/322756/ ) How to back up and restore the registry in Windows

Start Registry Editor (Regedt32.exe).
Locate the following key in the registry:
HKEY_CURRENT_USER\Software\Microsoft\Exchange\EXAdmin
On the Edit menu, click Add Value, and then add the following registry value:
Value Name: ShowSecurityPage
Data Type: REG_DWORD
Radix: Binary
Value: 1
Quit Registry Editor.

For MS KB: http://support.microsoft.com/kb/264733

Rebuild Exchange 2003 Virtual Directories

I was having trouble with OMA and it turns out that part of the IIS structure was corrupt. This is straight from Microsoft to rebuild the Virtual Directories for Exchange.

Support KB Article: http://support.microsoft.com/?ID=280823

  1. Download and install the IIS 6.0 Resource Kit Tools. To obtain the IIS 6.0 Resource Kit Tools, visit the following Microsoft Web site

    If you do not want to install all the IIS 6.0 Resource Kit Tools, click the Custom installation option to install only Metabase Explorer 1.6.

  2. Start IIS Manager.
  3. Back up the metabase. To do this, right-click Default Web Site, click All Tasks, and then click Save Configuration to a File. Type a filename for the file and click OK.
  4. Expand Default Web Site, and then delete the following virtual directories:
    • Microsoft-Server-ActiveSync
    • OMA
    • Exadmin
    • Exchange
    • Public
    • ExchWeb
  5. Start Metabase Explorer. To do this, click Start, point to All Programs, point to IIS Resources, point to Metabase Explorer, and then click Metabase Explorer.
  6. Expand the LM key, right-click the DS2MB key, and then click Delete.
  7. Close Metabase Explorer.
  8. Restart the Microsoft Exchange System Attendant service to re-create the virtual directories in IIS.Note If the virtual directories are not re-created after 15 minutes, restart the server.
  9. In IIS Manager, expand Default Web Site, right-click Exchweb, and then click Properties.
  10. Click the Directory Security tab, and then click Edit under Authentication and access control.
  11. Verify that only the Enable anonymous access check box is selected.
  12. Right-click Default Web Site, and then click Stop.
  13. Right-click Default Web Site, and then click Start.
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