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Avaya VM Pro Nights Fallback Different Greeting

You might need to have a greeting for the “main” route and one for the “nights” mode. VM Pro doesn’t really operate as you might intuitively think with the help documentation. You would think that the Night Fallback Group would go directly into that auto-attendant, but it doesn’t. So how do you do it? First, [...]

Facebook Options Greyed out on BlackBerry

First, you need to have access to your BlackBerry Enterprise Server. This is a cool feature to have if you use Facebook – All the pictures, phone numbers, and events will have access to your phone. If you don’t like what it does, you always have the option to turn it back off. The directions [...]

Upgrade BlackBerry Device OS Software

This might sound a little intimidation but is actually painless. 1. Download (and install) the latest BlackBerry Desktop Manager Software: http://na.blackberry.com/eng/services/desktop/ 2. Download the latest device OS (save to your desktop): https://www.blackberry.com/hhupgrade/ 3. Close Desktop Manager, if it’s open, and launch the download from #2 above. 4. Connect your Phone with the USB cable. 5. [...]

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