Most clients want a “transfer to voicmail” button. I don’t know why Avaya doesn’t just make this a simple feature. Regardless, I could not get this to work. I’ve done it a 100 times, but still no luck. It seems that there might be something wrong with 4.2 and specifically build 4. More than likely, [...]
You might need to have a greeting for the “main” route and one for the “nights” mode. VM Pro doesn’t really operate as you might intuitively think with the help documentation. You would think that the Night Fallback Group would go directly into that auto-attendant, but it doesn’t. So how do you do it? First, [...]
4.wav: “Not private”. 8.wav: “To record a new message press 4″. 13.wav: “To record press 1 after recording press 1 again”. 14.wav: “To make private press 1, to make public press 2″. 15.wav: “And is”. 18.wav: “To forward with comments press 2″. 19.wav: “To review from beginning press *1, if finished press *#”. 21.wav: “To [...]
Here’s a quick how-to on getting your Avaya VM Pro to use your Exchange server over SMTP. It’s actually pretty simple, but the settings are in 3 different areas: 1. Go into Manager and add an email address for the user. I would choose the “alert” option as WAV files can get pretty big fast, [...]
