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Archive for April, 2010

noindex and nofollow explained

There are a lot of people who throw around these search engine optimization terms as if they know what they’re talking about. I’m going to try and break it down in layman’s terms so that you can talk intelligently about them to others. Also, you might have heard people mention “dofollow” links. I just want [...]

Avaya IP Office 4.2 Direct Voicemail Transfer

Most clients want a “transfer to voicmail” button. I don’t know why Avaya doesn’t just make this a simple feature. Regardless, I could not get this to work. I’ve done it a 100 times, but still no luck. It seems that there might be something wrong with 4.2 and specifically build 4. More than likely, [...]

Windows Command Line and Shortcuts

Everyone can use a handy little cheat sheet for all the Windows shortcuts and command line references. The first part of this list are commands you can type directly into the “run” box of Windows XP. For Windows Vista and Windows 7, just click the circle start button and type in the part before the [...]

Disable Windows Genuine Advantage for MS Office

You might come across some clients that have VALID volume license keys for office, but Windows is still flagging the Office application as not genuine. This could happen if the user might have installed a version in the past that wasn’t licensed properly. Here’s a solution to remove the message. Again, this is only to [...]

Avaya VM Pro Nights Fallback Different Greeting

You might need to have a greeting for the “main” route and one for the “nights” mode. VM Pro doesn’t really operate as you might intuitively think with the help documentation. You would think that the Night Fallback Group would go directly into that auto-attendant, but it doesn’t. So how do you do it? First, [...]

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